Admissions Sales Training & Coaching

Engaging in Echo Delta’s Admissions Sales Training & Coaching program has been truly enlightening for our admissions team. Emphasizing ethics in recruitment and the effective use of technology has not only brought our strategies in line with our institution’s core values but has also distinguished us in a competitive arena. The continuous mentorship and support provided have proven invaluable, ensuring our ongoing evolution and success.

John Robinson

Vice President of Enrollment Management
Webber International University

Enrollment leaders are facing increasing and compounding challenges. In order to recruit students and reach goals, your admissions team must function as your sales team—but admissions representatives usually don’t receive the sales training or knowledge they need to be successful.

We’re here to change that. Our comprehensive Admissions Sales Training & Coaching program starts with a full day of on-campus training delivered by experienced enrollment consultants. After the full-day training, our consultants continue coaching your team online for several weeks to cement your recruiters’ knowledge and put it into practice.  

Scott Rhodes
Chris Lewis

Jeff, Scott and Chris will lead your Admissions Sales Training & Coaching program.

Each of our consultants began their careers as admissions counselors. They’ve conducted sales training in both higher education and corporate sectors, and have led admissions and enrollment offices and enterprises nationwide.

Building a Baseline: Level-Set Your Admissions Team with the Sales Skills They Need to Succeed

Admissions teams today often span many generations and experience levels. Our in-person, on-campus day of training is designed for every recruitment professional—novice or seasoned—to enhance their sales knowledge and skills.

On Campus Admissions Sales Training Includes:

  • Knowing Your Audience: Take a deep dive into the generations spanning across enrollment modules, reviewing the latest research and data about the current state of higher education and enrollment challenges.
  • Sales Best Practices: Learn the basics of sales—like how to use tech effectively, set goals, communicate clearly, overcome objections and concerns, instill ethical practices, and continue learning and development.
  • Engaging Training: Put your team’s newfound knowledge to the test. Our consultants’ interactive presentation involves engaging conversation, activities, online polling and competitive quizzing.

Online Coaching Includes:

  • One-to-One Training: Chris Lewis, sales-relationship-building expert, will coach your counselors and recruiters for weeks after the on campus training via Zoom sessions and virtual discussion groups.
  • Focused Feedback: We customize your remote coaching to the needs of your team—so your new and seasoned counselors each get the attention they need.
  • Practical Applications: Online coaching helps admissions teams turn training into standard practice, build better habits, and apply them across every part of the recruitment process.

Ready to Get Started?

Admissions Sales Training & Coaching is based on a general curriculum flexible for any admissions team. On our introductory call, we’ll determine how to customize and focus the program so it’s tailored to your institution’s unique modes of higher education delivery. 

Book a 30 minute meeting with Scott Rhodes to get started.

Book a meeting
Thank you notes
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Kind words and compliments we've received from schools like yours.
“Your visit was energizing and inspiring in every way.”
Bethany Perkins
Assistant Vice President and Director of Admission
Miami University
“King’s College is grateful to Jeff Kallay and Echo Delta for their expert consultation. Since our collaboration, King’s College has seen a 15% increase in visitors to our fall Open House programs. The number of total campus visits is up 25% and the number of students that have visited campus 3 or more times has increased 46%.”
Chris Dearth
Vice President for Enrollment Management
King's College
“Both personally and professionally I am most grateful for our partnership with Echo Delta. Furman’s collaboration and relationship with Echo Delta have been inspiring and transformational on many levels.”
Brad Pochard
Former Associate Vice President for Enrollment
Furman University
“Jeff and the entire team at Echo Delta continue to be invaluable resources as we evolve our campus visit program. Both as a strategic partner and colleague, Jeff’s experience is second to none. I look forward to our continued partnership as we seek to make our visits more authentic, engaging and impactful.”
Anthony Cappa
Senior Director of Recruitment and Admissions
Duquesne University
“In the world of enrollment and campus visits, Jeff Kallay stands alone. His assessments and suggestions are tailored to the unique strengths of the university. His training for students and staff are some of the best professional development available. Working with Jeff is one of the best investments a campus can make.”
Mary Kreta
Vice President of Enrollment Management and Strategic Initiatives

University of Montana
“Jeff Kallay and Echo Delta have been excellent to work with! Jeff was instrumental in the development of our Campus Visit Center, and now with his work at Echo Delta, he has continued to partner with us as we grow and develop over the years. His insight and experience is unmatched, and we are very grateful for the opportunity to work with him.”
Morgan Alford, M.A.
Associate Director of Campus Visit Experience

The University of Alabama at Birmingham