Susan Baier’s research focuses on uncovering how groups of people think and feel as they make important decisions, like selecting a college. We discuss specific ways schools have used her research to improve their enrollment and advancement efforts by better understanding critical attitudinal differences in their target audiences. Links in …
We talk non-invasive website governance strategies with Shelley Keith, Senior Strategist at Modern Tribe. Links in this Episode Web Governance Facebook group Shelley Keith on Twitter Transcript Jarrett Smith: Hello, everyone and welcome to the Higher Ed Marketing Lab. I’m your host, Jarrett Smith. Each episode, it’s my job to …
We talk about the evolving role of the chief enrollment management officer with Mike Reilly, the Executive Director of the American Association of College Registrars and Admissions Officers. Links from this Episode American Association of College Registrars and Admissions Officers (AACRAO) 2017 Chief Enrollment Management Officer Career Profile [PDF report] …
We talk digital transformation with Chris Aarons, co-author of The Digital Helix, a Wall Street Journal bestseller that outlines how organizations can embrace their own digital first approach. Links in this Episode The Digital Helix Transcript Jarrett Smith: Hello, everyone. Welcome to the Higher Ed Marketing Lab. I’m your host, …
We don’t have many fears at Echo Delta, but one thing that frightens us is recycling ideas. Our phobia is a constant push to bring fresh perspective and innovative ideas to our clients and one way that is possible is through inspiration from our peers. Late last week, we hit …
We’ve all seen it. Within otherwise peaceful groups, there can arise certain differences of opinion that are instantly polarizing: Coke or Pepsi. The oxford comma. How to pronounce “gif.” In the SEO world we have quite a few debates like that, and one of our most hot-button issues is duplicate …
It’s easy! We lock ourselves away in a dark office, drain a Madison-Avenue-sized bottle of single-malt Scotch and then stumble out five minutes before the big, important client presentation with the Eureka moment in hand. The truth is a lot less romantic and always involves 99 percent Thomas Edison-like perspiration. …
Segmentation and personalization are excellent engagement tactics for higher ed marketers because they allow you to tailor your messaging around the things your audience cares about most. But, while speaking to your audience about the right things is important, a truly robust marketing strategy considers how you should speak to …
Keeping communication relevant and personalized throughout the entire decision-making process is a critical objective for higher education recruiters. But how do we speak authentically to multiple groups of students without it becoming an overwhelming task? One solution: segmentation and marketing automation.
Imagine you’re at a drive through, hungry and ready to order lunch. An employee comes over the speaker and starts explaining why you should order lunch at their restaurant instead of the one down the street, then demands to know what sauce you want with your nuggets—even though you don’t …
